Terms & Conditions
Tickets are redeemable for certain goods, services or experiences offered by, or facilitated through, the Merchant. The Merchant is solely responsible for redeeming the Ticket. Furthermore, the Merchant is fully and solely responsible for the care and quality of all goods and services it provides to you and for any and all injuries, illnesses, damages, claims, liabilities and costs (“Liabilities”) it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of a Ticket or not. You waive and release Bandwango, Eat Drink SLC and its subsidiaries, affiliates, partners, officers, directors, employees and agents from any Liabilities arising from or related to any act or omission of a Merchant in connection with your use of a Ticket or the goods, services or experiences a Merchant provides in connection with the Ticket.
By purchasing, viewing a mobile version, printing, accepting, using or attempting to use any Ticket, you agree specifically to the terms on the Ticket and any additional deal-specific terms advertised in connection with and on the Ticket at the time of purchase. These rules apply to all Tickets that we make available, unless a particular Ticket’s fine print states otherwise, and except as otherwise required by law. In the event of a conflict between these rules and a Ticket’s fine print, the Ticket’s fine print will control. Any attempt to redeem a Ticket in violation of these Terms & Conditions will render the Ticket void.
The Merchant is the sole issuer of the Ticket. Tickets are not redeemable for cash. Unauthorized or unlawful reproduction, resale, modification or trade of Tickets is prohibited. Pricing relating to certain Merchant offerings and Products on the site may change at any time in Bandwango and Eat Drink SLC's discretion, without notice.
Privacy Policy
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.
Refund Policy
Refunds or exchanges on unredeemed vouchers are on a case to case basis. Please contact customer service via email at support@bandwango.com, phone (888) 921-5333, or text (888) 921-5333. Restrictions apply.
Customer Service Hours: Monday - Sunday, 6 am PT - 6 pm PT.
Refunds: Refunds may be made on certain unredeemed vouchers only. Refund requests on events, attractions, and certain admissions will not be honored.
Extensions: Purchase Activation Extensions may be made in certain circumstances by reaching out to customer service to explain the reason for request and will only be considered on unused passes or items that are still within the activation period timeframe. Extensions will not be made in any event past 365 days of the purchase date. Extension requests on events and certain time sensitive admissions will not be honored.
Third Party Refunds and Exchanges: Online Travel Agencies terms and conditions vary. Please see the third party terms and conditions for details.